terms and conditions at Flowerings | Online shop in Hyderabad

Our delivery services are completely dependent on third party service provider
Delivery timeline will be 72 working hours
Delivery may delay in some cases such as weather conditions, delivery vehicle damage, theft, state or central government lockdowns and etc.
Any misbehaviour with delivery executives, will be the responsibility of our delivery partners. As we are dependent on delivery partners. In such cases we will help our customers in reaching out delivery partners.
We are not accepting COD as of now due to some processing issues.

Once order booked cannot be cancelled
Order can only be cancelled if customer gets damaged packing or damaged product
Proper proof should be shared of damaged packing or product i.e., instantly at the time of delivery itself that is our whatsapp number 9059666061. Delayed proofs will not be accepted nor cancelled.
Refund will be processed as per RBI policy i.e., 7-10 working days.
Some times products may go out of stock post ordering, in such cases orders will be cancelled and refund will be processed to same source account as per RBI guide lines.

All the payments we accept online are completely dependent on third party payment gateways
Some times payments may fail and amounts gets deducted, payment failures may happen in many ways. Such as, delay in making payment, internet failure or technical issues from payment gateway.
Refunds will be processed for payment failures as per RBI guidelines that is 7-10 working days.

We request all our customers to recheck order quantity and product thoroughly before making payment, to avoid confusions. As there is no cancellation in such cases.
Proper address, landmark, pincode, contact number and email ID should be mentioned while placing order. In such cases orders will be cancelled automatically after one attempt of delivery.
Make sure customers mobile number reachable at the time of delivery i.e., to avoid delivery confusions.